Myles Downey presents a comprehensive introduction to coaching in the workplace, and reveals to both managers and professional coaches how to get the best out of their team through the implementation of practices that have made him one of Europe's foremost business coaches. As director of the School of Coaching, Downey continues to teach and work as a consultant within large international organizations. His experience has taught him what works and what doesn't. This book strips away the theory and academic definitions in favour of practical exercises, stories, anecdotes and conversations, leaving the ability to coach in the readers' hands. This extensively revised edition features an entirely new section on Understanding Organizational Change, which deals with the reality of coaching within organizations.

Table of Contents

Acknowledgements Foreword Introduction 1.A conversation 2.Coaching described 3.Non-directive coaching 4.Effective coaching and The Inner Game 5.An introduction to the skills of effective coaching 6.Generating understanding/raising awareness 7.Proposing 8.Coaching in the workplace 9.Getting started 10.Coaching teams 11.Coaching in context 12.The art of coaching Appendix 1 Counseling, mentoring and coaching Appendix 2 Training coaches Appendix 3 Questions to ask a prospective coach - a buyer's perspective Appendix 4 Co-supervision exercise References and further reading Index