Difficult Conversations [Audio]
How to Discuss What Matters Most
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|Format:||CD-Audio, abridged edition Edition|
|Other Information: ||digital|
|Published In: ||United States, 01 January 1920|
Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.
About the Author
Douglas Stone, Bruce Patton, and Sheila Heen teach at the Harvard Law School and the Harvard Negotiation Project, the group that produced the international bestseller "Getting to YES!" They have consulted to businesspeople, governments, organizations, communities, and individuals around the world, from the various parties to the negotiations on constitutional transition in South Africa to schoolteachers in Medellin, Colombia, to community leaders and the police department in Springfield, Massachusetts. They have written on negotiation and communications in publications ranging from "The New York Times" to "Parents" magazine. Bruce Patton is also coauthor of "Getting to YES!"
|Publisher: ||Bantam USA|
|Dimensions: ||14.0 x 12.0 x 2.0 centimeters (0.23 kg)|