Preface Introduction: Is Computerization a Philosophy or a Technique? The Technological World-View, Western Philosophy, and Knowledge Rationalizing the Organization MIS Development and Organizational Culture Technical Adjuncts to Intervention Computer-Mediated Therapy Computerization and the Dehumanization of Human Services Ethical Issues Related to Computerized Service Delivery Creating a Socially Responsible Technology Conclusion: Calculating versus Thinking Selected, Annotated Bibliography Index
Though many social service practitioners believe that computerization dehumanizes clients and should be avoided, this work demonstrates how, through a holistic approach to computer use, these problems can be solved.
JOHN W. MURPHY is Associate Professor of Sociology at the University of Miami. Among the many books he has written are Postmodernism Social Analysis and Criticism (Greenwood Press, 1989) and, with John T. Pardeck, Technology and Human Productivity (Greenwood, 1986).
JOHN T. PARDECK is Professor of Social Work at Southeast Missouri State University. He has authored or coauthored numerous books, including Technology and Human Productivity (Greenwood Press, 1986), Books for Early Childhood: A Developmental Perspective (Greenwood, 1986), and Young People with Problems: A Guide to Bibliotherapy (Greenwood, 1984).
?A creditable addition to the literature of an area that has been
given minimal attention as it relates to human service
organizations. Murphy and Pardeck approach the use of computers
from both a philosophical and a technological perspective. An
important focus of the book is on the question of values as applied
to the computerization of social service delivery. This focus is
reflected throughout several of the chapters, which include the
technological worldview: Western philosophy and knowledge;
computer-mediated therapy; ethical issues related to computerized
service delivery; and the construction of a socially responsible
technology. The authors have also attempted to treat the subject in
a practical, nonthreatening manner. Includes a selected, annotated
bibliography and a general index. A valuable resource for
upper-division undergraduate and graduate students, as well as for
practicing human service professionals.?-Choice
"A creditable addition to the literature of an area that has been
given minimal attention as it relates to human service
organizations. Murphy and Pardeck approach the use of computers
from both a philosophical and a technological perspective. An
important focus of the book is on the question of values as applied
to the computerization of social service delivery. This focus is
reflected throughout several of the chapters, which include the
technological worldview: Western philosophy and knowledge;
computer-mediated therapy; ethical issues related to computerized
service delivery; and the construction of a socially responsible
technology. The authors have also attempted to treat the subject in
a practical, nonthreatening manner. Includes a selected, annotated
bibliography and a general index. A valuable resource for
upper-division undergraduate and graduate students, as well as for
practicing human service professionals."-Choice
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