Table of Contents

• Part I Club Administration
• Introduction to the Club Industry
• Governance of Clubs
• Legal Obligations of Clubs
• Part II Club Management Operations
• Human Resource Management
• Marketing Management
• Financial Management
• Facility and Risk Management
• Beverage Operations
• Catering Operations
• Promotions and Entertainment Management
• Part III Gaming
• Gaming and Gambling in Australia
• Gaming Machine Management
• Other Club Gambling
• Socioeconomic Effects of Gambling
• Part IV Conclusion
• Concluding Comments
• References
• Index

About the Author

Dr Nerilee Hing is a Bachelor of Business in Tourism (University of New England-Northern Rivers), a Master of Applied Science (Southern Cross University), and a PhD in Gambling Studies (University of Western Sydney, Macarthur). She is a senior lecturer in undergraduate and postgraduate courses in gaming management, strategic management, entrepreneurship, and food and beverage management at Southern Cross University.

Helen Breen is academic co-ordinator for the Centre for Professional Development in Club Management at Southern Cross University and is a Bachelor of Arts (Economics, Social Studies and Australian Public Policy) from Deakin University, and a Bachelor of Business in Tourism (Honours) from the University of New England, Northern Rivers. She is a lecturer in general management and gaming management at Southern Cross University.

Paul Weeks holds a Higher National Diploma in Hotel and Catering Administration from Oxford Polytechnic, a Graduate Diploma of Education from the University of New England, Northern Rivers, and a Master of Education (Training and Development) from Southern Cross University. He is a lecturer in hotel and accommodation management at Southern Cross University.