"Several checkout lines were open and empty, but one had a long line. The customers patiently waited to have their groceries bagged by one special smiling clerk. Why? Because Johnny always placed a note with his 'thought of the day' in each shopper's bag." Humanizing the workplace need not be complex. Small gestures like Johnny's can make a world of difference. In this heartwarming book Barbara Glanz tells you exactly how to bring those little touches that mean so much to the place where you work, whether you are employee or boss. Filled with hundreds of happiness - and morale-boosting suggestions, "CARE Packages for the Workplace" shows you how to bring caring, communication, and respect to the place where you work.
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Reviews
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I like the idea behind this book- I am a "feel good", intuitive manager...some of the ideas here are great, but the tone is a little American cheesey for me at times. However, the book, and the ideas it gives, could be a great tool for corporate and large business managers as well as small business owners. I did enjoy this book, but I was expect more text, rahter than examples. I think that the importance of care, and managing with the heart as well as the head, need to be emphasised more frequently than they are- so this book is, at least, a gesture in that direction- a good introduction
There are some really good ideas in this litle book! I wanted to find some new ways of making my staff feel appreciated, without it taking up heaps of time and money - and here they are. Reading through some of the ideas would spark something new for me too and so I have found this to be quite helpful. Now and again it becomes very American - you know, kind of cloying and over the top, but if you look past that and have a bit of imagination and adapt to our more prosaic and down to earth life style, the ideas are workable.
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