Throughout the business world, public, private and not-for-profit organisations face immense challenges. Business analysts must respond by developing practical, creative and financially sound solutions and this excellent guide gives them the necessary tools. It supports everyone wanting to achieve university and industry qualifications in business analysis and information systems. It is particularly beneficial for those studying for ISEB qualifications in business analysis.

Table of Contents

1 What is business analysis? 2 The competencies of a business analyst 3 Strategy analysis 4 The business analysis process model 5 Investigation techniques 6 Stakeholder analysis and management 7 Modelling business systems 8 Modelling business processes 9 Gathering the requirements 10 Documenting and managing requirements 11 Modelling requirements 12 Delivering the requirements 13 Making a business and financial case 14 Implementing business change

About the Author

Business Analysis has been written by a team of experts who are both practitioners and educators in the business analysis field.

Reviews

From first edition: A wide-ranging text, which challenges those who already believe that currently IT systems are often inefficient and do not meet the organisaton's needs. Although an introductory book it is both practical and readable even for the experienced practitioner. --Kybernetes, volume 35 issue 9, 2007 Business Analysis is an excellent introductory text for business analysts seeking to apply the standards, knowledge and competencies of the discipline. It goes beyond most texts to show how business analysts define requirements not only to support IT systems development, but also to drive business change and implement organizational strategy - Kathleen Barret, President & CEO of the International Institute of Business Analysis