James Crowley and Morgana Ryan have extensive experience working with some of the world's largest NGOs in the areas of international development and humanitarian aid.
“This is the most useful work of its kind I have come across in the
last decade. Its analysis of the organisational changes
required by INGOs to achieve greater impact is insightful,
practical, and highly compelling. “ - Dr Robert Glasser,
Secretary General, CARE International
“James’ undying curiosity is his gift to our sector. Always
asking the right question, always keen to explore connections,
James has a talent for learning from things that are familiar as
much as from things that are very different. A really thought
provoking and accessible set of research papers.” - Marg
Mayne, CEO, VSO (Voluntary Services Overseas)
“James Crowley shows a deep understanding of the structures,
culture and operations of international NGOs. His insights
will be invaluable to anyone responsible for deciding on the
direction of change and subsequently leading it. He is
particularly good on the cultural factors, the ‘secret sauce’,
which must underpin genuine organisational change. I
thoroughly recommend this book.” - Tom Arnold, CEO, Concern
Worldwide
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