Promotional Information

Shows you, step by step, what needs to be considered to introduce HR processes in an organization Supported by international case studies, this new edition provides guidance on how to plan an international workforce and manage expatriates Includes practical toolkits, checklists, diagnostic tools, questionnaires, and flowcharts for each of the core HR functions Enables students and HRM practitioners to calculate the return on investment of international assignments Enables you to calculate the return on investment of international assignments

Table of Contents

• Section - ONE: The practice of human resource management;
• • Chapter - 01: The essence of human resource management (HRM);
  • Chapter - 02: Strategic HRM;
  • Chapter - 03: Delivering HRM – systems and roles;
  • Chapter - 04: HRM and performance;
  • Chapter - 05: Human capital management;
  • Chapter - 06: Knowledge management;
  • Chapter - 07: Competency-based HRM;
  • Chapter - 08: The ethical dimension of HRM;
  • Chapter - 09: Corporate social responsibility;
• Section - TWO: People and organizations;
• • Chapter - 10: Organizational behaviour;
  • Chapter - 11: Work, organization and job design;
  • Chapter - 12: Organization development;
• Section - THREE: Factors affecting employee behaviour;
• • Chapter - 13: Motivation;
  • Chapter - 14: Commitment;
  • Chapter - 15: Employee engagement;
• Section - FOUR: People resourcing;
• • Chapter - 16: Strategic resourcing;
  • Chapter - 17: Workforce planning;
  • Chapter - 18: Recruitment and selection;
  • Chapter - 19: Resourcing practice;
  • Chapter - 20: Talent management;
• Section - FIVE: Learning and development;
• • Chapter - 21: Strategic learning and development;
  • Chapter - 22: The process of learning and development;
  • Chapter - 23: The practice of learning and development;
  • Chapter - 24: Leadership and management development;
• Section - SIX: Performance and reward;
• • Chapter - 25: Performance management;
  • Chapter - 26: Reward management – strategy and systems;
  • Chapter - 27: The practice of reward management;
  • Chapter - 28: Managing reward for special groups;
• Section - SEVEN: Employee relations;
• • Chapter - 29: Strategic employee relations;
  • Chapter - 30: The employment relationship;
  • Chapter - 31: The psychological contract;
  • Chapter - 32: The practice of industrial relations;
  • Chapter - 33: Employee voice;
  • Chapter - 34: Employee communications;
• Section - EIGHT: Employee well-being;
• • Chapter - 35: The practice of employee well-being;
  • Chapter - 36: Health and safety;
• Section - NINE: International HRM;
• • Chapter - 37: The international HRM framework;
  • Chapter - 38: The practice of international HRM;
  • Chapter - 39: Managing expatriates;
• Section - TEN: HRM policy and practice;
• • Chapter - 40: HR policies;
  • Chapter - 41: HR procedures;
  • Chapter - 42: HR information systems;
  • Chapter - 43: Employment law;
• Section - ELEVEN: HR skills;
• • Chapter - 44: Strategic HRM skills;
  • Chapter - 45: Business skills;
  • Chapter - 46: Problem-solving skills;
  • Chapter - 47: Analytical and critical skills;
  • Chapter - 48: Research skills;
  • Chapter - 49: Statistical skills;
  • Chapter - 50: Selection interviewing skills;
  • Chapter - 51: Job, role and skills analysis and competency modelling;
  • Chapter - 52: Learning and development skills;
  • Chapter - 53: Negotiating skills;
  • Chapter - 54: Leading and facilitating change;
  • Chapter - 55: Leadership skills;
  • Chapter - 56: Influencing skills;
  • Chapter - 57: Handling people problems;
  • Chapter - 58: Managing conflict;
  • Chapter - 59: Political skills;
• Section - TWELVE: HRM toolkits;
• • Chapter - 60: Strategic HRM toolkit;
  • Chapter - 61: Human capital management toolkit;
  • Chapter - 62: Organization design toolkit;
  • Chapter - 63: Organization development toolkit;
  • Chapter - 64: Employee engagement toolkit;
  • Chapter - 65: Workforce planning toolkit;
  • Chapter - 66: Talent management toolkit;
  • Chapter - 67: Planning and delivering learning events toolkit;
  • Chapter - 68: Performance management toolkit;
  • Chapter - 69: Strategic reward toolkit;
  • Chapter - 70: Total rewards toolkit;
  • Chapter - 71: Job evaluation toolkit;
  • Chapter - 72: Grade and pay structure design toolkit;
  • Chapter - 73: Attitude surveys toolkit

About the Author

Michael Armstrong is a former chief examiner of the Chartered Institute of Personnel and Development (CIPD), Managing Partner of E-Reward and an independent management consultant. He has spent 25 years as an HR practitioner, including 12 as HR director of a publishing company. He has sold over 500,000 books on the subject of HRM, and is the author of a suite of several best-selling HR books, also published by Kogan Page. Stephen Taylor is a senior lecturer in Human Resource Management at the University of Exeter Business School and a chief examiner for the CIPD. Before his academic career he worked in a variety of management roles in the hotel industry and in the NHS. He is also a widely published author.

Reviews

"Topical, comprehensive, well-informed and student-friendly"
*Dr Izabela Robinson, Senior Lecturer Human Resource Management, Northampton Business School*

"The gold standard when it comes to HRM texts"
*Connie Nolan, Senior Lecturer at Canterbury Christ Church University*

"Armstrong's approach to HRM is sufficiently academic but tempered with good practice and common sense."
*Dr Janet Astley, Senior Lecturer, York St John Business School*

"Praise for the previous edition: Human resources professionals will find Michael Armstrong's book practical, helpful and relevant. It discusses all facets of current practice, including such relatively new developments as e-learning and recruiting, and it discusses how you can help your organization implement change. The book would make an excellent college text, since it covers HRM's evolution, principles, theories, practice, research, job descriptions and more. ...[T]hose in the field will derive a great deal of value from this book."
*getAbstract, Inc.*