America's No. 1 corporate sales trainer provides 250 questions and answers that help win the deal. Written in the quick, easy, accessible style that has become the trademark of this bestselling author. The book offers an all-new format and a wealth of practical information for newcomers and veterans alike and offers readers cuttingedge sales questions in six core areas: Initiate contact and build rapport; Figure out what the other person does; Help secure a next step with a prospect; Craft the right presentation; Cope with setbacks or obstacles; Negotiate and finalize the best deal

About the Author

Stephan Schiffman - America's No. 1 sales trainer, is the author of dozens of bestselling books, including Cold Calling Techniques (That Really Work!), 5th Edition; and Closing Techniques (That Really Work!), 4th Edition. His clients include AT&T, Blue Cross, Chevron Texaco, Federal Express, IBM and Motorola.